FAQS

These are questions we are commonly asked.

If your question isn’t here, please reach out to us!

What time do you arrive for setup? We need approx. 40 minutes for setup so we will approximately 45 minutes prior to when you want us to start serving. Large events (over 100 people) require additional setup time.

What if we don’t want you setting up in the middle of the event (such as a wedding)? We can come earlier for setup if necessary or even the day before. However, there is an extra charge for early setup. Let us know if you need early setup.

How many hours do you stay? We will stay as long as you want us to. 😉 Normal service time is 1.5 hours. Over 100 guests, we stay 2 hours. If you want us longer, there is an extra fee for the extended service time. If you ask us to stay longer on the spot, we can’t guarantee our baristas will be able to stay.

How many people can you serve? We have catered very large events including conventions with thousands of people. We have baristas and equipment to be able to offer coffee catering for large groups and events. (Depending on staff availability.)

What does your staff wear? For business and formal events, our baristas wear black shirts, black pants, black shoes, a white tie (guys), and black aprons. For less formal and truck bookings, our staff dress more casual.

Do you serve alcohol? Absolutely! We can add alcohol to any of our beverages, however the event host is responsible for providing the alcohol. We also offer alcoholic bar service if you provide the alcohol.

How long have you been in business? Since 2016. Our parent company, Cleveland Espresso, was founded in 2010.

Do you have a store or coffee shop? No. We are entirely mobile.

How can I buy your smoothies? We do not offer our beverages for sale.

How far do you travel? We are based in the Greater Columbus area. We do travel to other locations in the eastern U.S. to provide coffee catering, but your quote would include travel fees.

How do I book an event? Submit the form on this page and we will provide a quote. If you are happy with our quote for catering, we will send you a service agreement by email. Your event is confirmed when we receive your service agreement and deposit (50%).

Do you request payment upfront? Yes, we do require a 50% deposit to hold your date.

How much do you charge? Each event is unique so pricing varies depending on several things – such as number of guests, location, timeframe, and beverage choices. Please contact us for a pricing. Our minimum is $325 for our standard espresso bar.

What kind of events do you do? We do corporate functions, conventions, weddings, grand openings, and similar events. We do not do customer paid events. We don’t do children’s events (such as birthday parties or graduation parties).

Do you have a truck? Yes, we have a lease agreement with Enterprise Truck and use their vehicles to provide coffee catering from a truck in Columbus and other areas when requested. (Dependent on truck availability.)

Can we change our guest count? Yes. You can change your guest count up to 10 days prior to your event.

Do we get a refund if we have less people than expected? No. We do not offer refunds because most of the items we bring with us are perishable and cannot be reused. Be sure to adjust your guest count if necessary at least 10 days before your event.

If you have additional questions, please reach out to us!